Terms and Conditions For Nepal

Terms and Conditions For Nepal


1. Booking in Advance and Payments

If you intend to embark on an adventure through Seven Summit Treks Pvt. Ltd. you are required to book a trip 3 months before the trip. A three months preparation period is necessary to ensure maximum safety and satisfaction of the clients.

The client must dispense 30% of the total cost, at the time of booking. The advance amount will be used for the necessary booking of hotels, flights, guides, and porters and receiving approval from governmental authorities. Another 30% of the total charge should be deposited before one month of the flight to Nepal. The remaining 40% of the total charge should be paid after you arrive in Nepal, before the start of your adventure.

Bank Details:

Name of The Bank:

HIMALAYAN BANK LTD.

Account Holder’s Name: (Beneficiary)

SEVEN SUMMIT TREKS PVT LTD

Account Number: (Beneficiary) USD $

01902853840022

Swift Code / BIC:

HIMANPKA

Address:

THAMEL, KATHMANDU, NEPAL

Mobile:

+977 9851111187

Zip Code:

44600

Email:

info@sevensummittreks.com

NOTE:

  • Seven summit treks will not be liable for any error or changes made on the above account number during transference.
  • Also, applied charges required during transference will need to be paid by the client.

2. Cancellation

In case the client decides to cancel his/her trip, at any time between booking and the time of the trip, some deduction will be made to the advance amount. Such regulation is born out of the company’s obligation to pay a certain amount for personnel and resources while booking them.

Clauses for Cancellation:

  • 2(a) If cancellation is made 45 days prior to departure from your country, the company will charge you 20% of the total amount and the rest will be refunded after deducting the processing charge of Nepal Rastra Bank. If the client wishes, the company shall withhold the refundable amount as a charge for the client's next trip to Nepal.
  • 2(b) If cancellation is made 25 days prior to departure from your country, the company will charge 30%-40% of the total amount and the rest will be refunded as mentioned in 2 (a) of Terms and Conditions.
  • 2(c) If cancellation is made one week prior to departure from your country, the company will charge 50%-60% of the total amount and the rest will be refunded as mentioned in 2 (a) of the Terms and Conditions.

3. Late Booking

Late booking can be done as early as 10 days before the departure from your country. But it is to be noted that it will involve additional cost.

4. Insurance and Travel Risks

A government act dictates that no foreigner will be able to purchase insurance in Nepal. Hence, it is important for the clients to purchase a travel insurance package (covering medical expenses, air evacuation, search and rescue missions) in their own country. Trekking and expedition may involve risks and several other factors that cannot be foretold. Medical emergencies, natural calamities are common in high altitudes and we like to be assured that our clients are insured against helicopter evacuations, trip cancellations, and personal accidents so that they don’t have to suffer twice.
This agency will inquire about the client’s personal and insurance information so that proper steps and paper works can be done in case of an unpredictable situations. If somehow a rescue is needed, our company will contact rescue companies and will manage all the paper works.
It is to be noted that the company shall not bear any losses or provide compensation in case the guest’s insurance doesn’t cover any or all aspects of the trip.

5. Incomplete Tours

The client is not entitled to any compensation, whatsoever, in case he/she forfeits from embarking on the trek/expedition because of his/her personal injury or due to any reason. Also, if the government revokes the permit for the trek/expedition because of any disaster in the area, the clients may not seek reparation for their payment.

6. Agreement of Compliance

The guest must comply with the rules and regulations of the country, during their stay in the country. Any illegal activities are downright discouraged and any deliberate or unintentional breach of law by the guest shall not obligate the company to advocate in their behalf. If any illegal activities on client’s part are observed, the company holds the right to call the authorities and hand the clients to them. If the client falls upon the hands of authority because of an unlawful act, the company isn’t obligated to provide any financial compensation.
Moreover, during the tour/trek/expedition, the team leader is the in-charge and his/her decision shall be considered final. We select our team leaders/guides based on years of training and experience in mountainous region and for the sake of survival and wellness of our clients; we urge them to shed any instincts that directs them against the instruction of our team leader/guides. In case of any conflicts between our clients, verbal, physical or otherwise, the company’s staff will resolve the issue and holds the right to call the police if necessary.

7. Alterations in Cost, Time and Additional Charges

The packages designed by Seven Summit Treks Pvt. Ltd. are standard and are designed by people after years of experience. However, the company respects the intention of the guests and provides alterations to the packages based on the client’s request provided that the client is willing to spend extra time and cost.

At other times, because of the circumstances prevalent in the area, the standard cost and time may be subject to alterations. In that case, the price and time can be adjusted by mutual agreement between the clients and the company.
Damage of company equipment, delays and lags in trips, the demand of additional services than previously agreed, etc. by the client is likely to increase the previously decided price.

8. Early Completion of Schedule

Sometimes schedule may be completed a few days before the designated time, in such case, the company will not refund the client. For example, in a tour package of 14 days, if the tour completes in 12 days, the company will not refund the costs of 2 days.

9. Flight Cancelations (International/Domestic)

Any flight cancelation, unless it is done by the company will not require the company to provide any financial compensation. However, it is within the duty of the agency to arrange a hotel for guests in case of flight cancelations.

10. Overnight Stay & Food

In case of any overnight stay that might occur due to the problems of or caused because of the client, or due to the flight cancelation (Domestic / International) the client will be required to pay the overnight stay charge and meals cost. However, if the stay is caused because of the agency’s reason, the agency shall have to bear the charge.

11. Agreement of Accommodations

The location of treks and expeditions are very demanding. They are far away from the luxuries of the 21st century. It is evident that one cannot expect things to be normal all the time. At instances, a person might not get exactly what he’s been looking for, even if he is looking to pay for it. As a hosting company, we try our best to provide the most reasonable deals. But despite all our best efforts, sometimes, we may not be able to provide guests with everything we promised for. In such instances, we expect guests to exhibit understanding and accommodate whatever is available. Most importantly, it is important for guests to properly understand what they are getting into before they book the trip.

12. Meals

We have experienced cook in the mountaineering sector. However, the taste may differ from what you have been getting used to in your place. We will make sure the best food is provided, but clients are required to follow the guidelines of the tour guide while choosing the food menu.

13. Stuffs and Equipment

In case, Seven Summit Treks Pvt. Ltd temporarily provides any materials, gears, or any equipment that may or may not be the property of the company, Client needs to return it to the company's designated official at the end of the trip or expedition or trek. Should any damage occur to the aforementioned equipment, the client has to pay the amount fixed by the agency as per compensation.

14. Publicity

We, Seven Summit Treks, may require guests to provide us with photographs taken from your camera free of charge for sake of publicity. In those circumstances, we expect guests to comply with our request. However, the photographs will only be used for promotional purposes only.

15. Children

All children below the age of 16 are required to be accompanied by their legal guardian.

16. Extra Activities

For any extra activities like skiing, drone flight, paragliding, or waving large flags the client should inform the company first. These extra activities are charged by Nepal Government, if it is not informed beforehand to the company, clients should bear all the costs resulting from such extra activities, and the company will not bear any responsibilities. But if informed, the company shall make sure all the procedures are followed accordingly. Any activities mentioned above acted by clients without informing the company and obtaining the permit by the authority shall be counted as an illegal act.

17. Modifications

If you want to make changes to your arrangements, please inform us in an email before 2 weeks. When any government permit, travel ticket, insurance has been given and cannot be withdrawn and refunded, you will be responsible for these expenses. You will also be responsible for the cancellation of airfares purchased on your behalf.

Seven Summit Treks

Grading

Below the different grades shown in the chart are explained in more detail.

For Expeditions

  1. Easy (E): Climb requires one-day climbs, or a multiday climbs with non-technical elements.
  2. Moderate (M): Either a serious one-day climbs, or a multiday climbs with some technical elements. Requires an average level of physical fitness.
  3. Difficult (D): Multiday climbs with some moderately technical elements. Requires an above average fitness level and high level of stamina.
  4. Hard Difficult (HD): Multiday, Highly technical climb. Requires high level of physical fitness and stamina.
  5. Very Difficult (VD): Multiday, Extremely technical climb. Requires very high level of Physical fitness and stamina.

Grading

Below the different grades shown in the chart are explained in more detail.

For Trekking

  1. Light: Light walking and generally level hiking that is good for most fitness levels. During these trips, hill-walking experience is desirable.
  2. Moderate: Trek has various types of moderate to difficult terrain, including rough trails and normally 3 to 5 hours a day. Requires an average to above average fitness level.
  3. Moderate+: High altitude treks above 3000 meters or in fairly difficult terrain- normally 4 to 6 hours a day. Requires an above average fitness level and high level of stamina.
  4. Extreme: These high altitude treks or passes are known to be the most strenuous and has difficult terrain and conditions. These treks may require a degree of mountaineering skills and you capability of carrying on normally at an altitude of 4000-5600 meters. Daily walking is 5-8 hours approx.

Mohamed H. Al Khalifa

Bahrain

Seven summits are the best! Very professional highly recommended and fun people to work with.. 👏

Nir Shah

Great Britain

My wife and I had an amazing experience with Seven Summits for the Everest Base Camp Trek. The company was extremely hospitable with a welcome dinner on day 1, including an introduction to our guide. Speaking of our guide, Phurkitar, he was simply brilliant. During the trek, he was very patient as both of us went through physical and emotional tiredness, and he ensured we reached EBC without any major issues. In addition, he helped cater to my vegan and my wife's vegetarian diets throughout the trek. Cannot compliment Phurkitar enough for all his efforts.

Would readily book with Seven Summits again.

Chris Huntsman

USA

These guys are the real deal. Incredibly professional and helpful; I genuinely couldn’t imagine hiking to base camp any other way.

Seven summits planned everything, lodging, flights, and meals. All I had to do was show up and hike. My bag got lost on the way into Lukla (the airlines' fault not Seven Summits) but these guys (Sherpa Chhepal) organized a personal porter to bring my pack up to us since we’d already started our trek.

Not only did Chhepal square away a porter but he did even more digging and got my bag on a helicopter instead. I had it first thing in the morning; it was incredible. When I was heading back to Kathmandu once we were finished, I realized I had time to catch an earlier flight if I could get out of Lukla on time. Well our flight was delayed but Seven Summits squoze me on a helicopter, got me to KTM, and I started making my journey home an entire day early because of that.

Besides being super knowledgeable, helpful, A+ customer service, and everything else, these guys were just cool to hang out with. Made a lot of friends and would recommend Seven Summits to anyone in my circle.

Damon Tedford

Canada

I had an excellent experience with these guys. They had a stellar Ama Dablam basecamp, a solid group of Sherpas, and great food. I'll be using them again on future climbs.

Richard McConnell

UK/Bahrain

Simply the best in the business.

We climbed Lobuche East, Manaslu, and Everest with SST. The quality of guidance, Sherpa support, training, and service was second to none.

Due to Covid, we had to combine our Lobuche and Manaslu expeditions, normally this would be a huge logistical nightmare for any other company, SST have the team size, logistic support, and experience to make this happen…. All of this was also done during the lockdown. We were in a unique position being a national team, we could isolate ourselves before travel and upon arrival in Nepal, we had no fixed timeline to meet and had the use of a military aircraft for travel so SST presented this to the Nepalese Government who agreed to use us as the test case and allow us to climb in autumn 2020 and see if it would be possible to open the Khumbu for the spring 2021 season.

Both Lobuche and Manaslu were a huge success, the basecamp and higher camp setup were fantastic, the staff was amazing throughout and it made us look forward to Everest.

Everest was even better, the training, trek, and climbing were fully supported, we didn’t have to ask for anything, SST fixed the ropes to the summit and planned our climb perfectly, and we were the first team to the summit on the first day of the first weather window… couldn’t have planned it any better. We felt fully supported and safe throughout!

We went for an all-inclusive package so booked all of our travel, insurance, kit and equipment, full basecamp and climbing service included, as well as a full 90-minute documentary made by their climbing camera team.

Overall an amazing company that I would thoroughly recommend to everyone, their experience, skills, reputation, and connections within all levels of government mean they can provide what others can’t…. Don’t always believe the hype around other companies…. They’re almost always on an SST permit, using SST Sherpas and base camp staff and use SST to set up their base camps, etc… around 50% of climbers on Everest in 2021 were on SST permits.

NO OTHER COMPANY CAN DO WHAT THEY DO!!!